General
What is Numbox?
Numbox is a mobile app that gives you a second phone number for calls and SMS, plus tools to manage credits.
What is a second phone number?
A second number you can use alongside your main SIM, kept separate from your personal number.
How does the application work?
Download the app, create an account, choose an available number, then add credits to use supported services.
Phone numbers
How can I purchase a number?
Choose from available numbers in the app. Purchase steps are shown in-app.
Which countries are supported?
United States, Canada, United Kingdom, Australia and Singapore.
Are all numbers available at all times?
No. Availability depends on country and inventory.
Can I manage more than one number?
Confirm with product owner: multiple numbers per account.
Calling and SMS
Can I make and receive calls?
Yes, where supported for your selected number.
Can I send and receive SMS?
Yes, where supported for your selected number.
Are all features available in every country?
Not necessarily. Support varies by country and number. Per-country matrix to be confirmed.
Credits and payments
How do I add credits?
Use the top-up option in the app.
How are usage charges calculated?
Pricing model to be confirmed — no rates are published here.
Where can I review pricing and payment information?
In the app’s credit and top-up screens.
Account and support
How do I manage my account?
Open account settings in the app.
How can I contact support?
Use the Contact page. Support email to be supplied.
What if a feature is unavailable?
Check the Countries page, then contact support.
Ready to Get Your Second Number?
Explore Numbox and discover a simpler way to manage your second phone number.
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